Time for a Halt.

So here I am to express my ANGER, FURY, MADNESS, RAGE, WRATH, IRE ... ( Okay I can't think of any synonym anymore -.- )


Please tolerate with my ranting and raving because I'm really freaking pissed off this time.

I bought a really nice pants online from Zalora. Well, 'nice' as seen from the picture. When the parcel was sent to my house, I was in Singapore. As soon as I came back from Singapore, I was so hyped up to see the pants for myself, but my mom told me that the pants I bought is super ugly with extremely shitty quality. I got even a bigger shock when I was told that the pants is actually blue. I was like WTF ARE YOU SURE?! Okay don't ask me to calm the fuck down guys because if you were me you'd go crazy, too.

This is the deceiving picture shown on the site. It's clearly WHITEEEEEEE right?! 

Okay, I have to admit that I was partly wrong because I did not read the product description properly. It was written 'blue'. 

But EXCUSE ME WHY THE FUCK WOULD YOU PUT A WHITE ONE ON DISPLAY WHEN YOU ARE SELLING A BLUE ONE?!!??!?!

This is the real product. It's light blue. 

To make things even worse, it's some stupid unknown China brand with really lousy fabric ( no discrimination against China products but the one I got is really UNACCEPTABLE. )

ISN'T THERE A RIDICULOUSLY HUGE DIFFERENCE BETWEEN THE TWO PICTURES?! 

First : the color. (okay I'll shut up because I was at fault too)

Second : the quality (okay I'll continue to keep my mouth shut because you can't tell the quality from pictures)

Third : the brand. (I WILL NEVER SHUT UP BECAUSE HOW CAN THE BRAND BE DIFFERENT!? )

And fyi it was not even cheap you know. I bought it at 60 something because it was on sales. The original price was RM79. WTF I bought a piece of shit for like 60 bucks?! I could have bought much better stuff from Cotton On at a lower price.

Then I contacted the sales support team online. I asked them if I could have a cash refund, they said yes. I ended the chat. After that I went to read their return policy and I found out that they only issue Store Credit to be used on your next purchase. I mean, WHY WOULD I WANT A STORE CREDIT WHEN I'M NOT GONNA BUY FROM YOU FOREVER? After knowing that I went to ask them again if I could get a cash refund. I don't know if I should say luckily or unluckily the same agent got back to me. He said, "You can request for it and we will help you." Puzzled, I replied, "May I know how can I request? By what means?" YOU KNOW WHAT. THE GUY JUST LEFT THE CHAT LIKE THAT. WTF? HE JUST SLAMMED ON HIS CUSTOMER'S FACE. 

I WAS DAMN FUCKING LIVID BUT I DID NOT GIVE UP. 

I called their hotline but to my dismay, the line was busy and I was told to call again later. So I called the next day. Again, the line was busy. I took a deep breath and told myself okay I shall call again tomorrow. The following day... I called. AND THE LINE WAS BUSY AGAIN!!!! Don't say I called at the wrong timing because I called at THREE DIFFERENT TIMING. The return policy stated that they only accept returns within 30 days of receipt. Gawd. College is reopening and I'm leaving home tomorrow and I won't have time to settle this shit anymore. So what am I going to do huh? Just waste my money like that? Okay it's actually Dad's money XD

I thought that Zalora is good because it seems to be the largest online store in Malaysia but NOOO. Okay whatever. Just SCREW YOU ZALORA GO FUCK YOURSELF.

My first experience with Zalora was sooooo disappointing and THEREFORE I SHALL NEVER BUY FROM THEM AGAIN :)  Cotton On online purchase is totally different. Their efficiency is invariably good. The goods are at my door within 48 hours and that is shockingly efficacious! And the goods are always in good conditions. Most importantly, it has the same color as shown in the picture. Zalora was absurdly slow. It took five days to reach my door. And the goods... ... I shall not start again because I would never stop cursing. Oh I forgot to mention that Cotton On support is excellent. They reply your email within 24 hours and they do follow-ups with you to make sure that your problem has been resolved. Thumbs up for Cotton On!!! And LEARN IT UP, ZALORA.

Lesson learnt. I shall stop shopping online for some time. Cotton On is the exception! HAHAHAHA.

Got RM20 voucher from Levi's. Hmmm, I think it's meant for me to get myself a new pair of jeans for Chinese New Year. HAHAHAHA *mumbling all the way*

Do share with me if you have stories on online purchase to tell :)